question   when will i get my products?

answer     you should get your product before 5 days.

question   how will i get a refund?

answer       i will write you a check after you send me the product.

question    is this your personal products?

answer        i get these products from my dropshipper.

question   what is a dropshipper?

answer    the place where the products are kept. they ship out whatever you want.